Due to current circumstances, Australia Post deliveries are taking even longer than usual. Thanks for your patience and understanding.
Do you have carbon 60 oils in stock?
We aim to keep enough carbon 60 oil on hand to fill your order immediately. Our online shop will show the products as being “In Stock” when this is the case.
If we don’t currently have stock on hand, our website will show “Waiting on Stock”. If stock is due shortly, it may also show a message along the lines of “Stock due Jan 3”.
You are welcome to place your order at this time to secure your place in the queue for when our next batch arrives.
How large are your carbon 60 oil bottles?
We currently sell our carbon 60 olive oil in a 100ml bottle, and our avocado and coconut oils in a 115ml bottle. No other sizes are available at this time.
If you want to order more oil, please check out our 2-bottle and 3-bottle products, which include a quantity discount.
How do I order your carbon 60 oils?
To buy our carbon 60 oil, simply head to our online shop and place your order there.
When you click the “Buy” button, you will be taken to PayPal to pay for your order.
Our carbon 60 oil is only available online. We do not have any physical store or retail outlets stocking our products at this time.
Can I get a discount for buying in quantity?
Yes, we offer a 5% discount for buying 2 bottles at once, and a 10% discount if you order 3 bottles at once.
For larger quantities, please contact us for the best options.
What payment methods do you accept?
We currently accept payment for carbon 60 oil orders by PayPal.
You don’t need to have a PayPal account to purchase our carbon 60 oils. Instead, choose the “pay by card” options when you reach the PayPal checkout page, to use your credit card to pay for your order.
How much does shipping cost?
Shipping within Australia is included in the price of your carbon 60 oil, so there is no additional cost for shipping.
If you choose the “Express shipping” option, this will add $10 shipping to the total cost of your order.
How long will my order take to be delivered?
We aim to dispatch your order with 24 hours of receiving your payment, not including weekends and public holidays.
All of our carbon 60 orders are shipped by regular post via Australia Post, unless you choose the “Express shipping” option, in which case you order will be shipped by express post via Australia Post.
Depending on your location within Australia, delivery will then take from 2 to 9 business days.
Typical delivery times by regular post via Australia Post are:
- Melbourne: 2 business days
- Adelaide: 2-3 business days
- Brisbane: 3-4 business days
- Hobart: 3-4 business days
- Sydney: 4 business days
- Perth: 5-6 business days
- Darwin: 5-6 business days
Please allow additional time during peak times, including the Christmas period.
Express post orders are delivered next day if you are within the Express Post network, and as fast as possible if you’re outside the network.
All of our shipments are trackable and you will receive a tracking number when your order is shipped.
Can I change or cancel my order?
If you need to cancel or amend your order, please contact us as soon as possible after placing your order, ideally within an hour. We are happy to help where possible.
If you cancel your order, we will deduct any payment processing fees from your payment, and refund you the balance.
We will not be able to cancel your order once your olive oil has been dispatched.
How can I contact you if I have more questions?
If your question isn’t answered here, please send us a message and we’ll be more than happy to help you out.